Thank you for visiting and shopping with EXAMPLES©.
Following are the terms and conditions that constitute our Shipping Policy.
Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
Australia: AU$ 4.99
(2 - 3 Business Days for metro areas)
International: AU$ 14.99 / US$9.50
(7 - 18 Business Days)
EXAMPLES© is not responsible for lost or stolen packages that are successfully delivered to the shipping address provided by the customer.
If you did not receive your package, please contact us within 10 business days (Domestic) or 20 business days (Intl) of the order being sent.
If for any reason, you are not entirely satisfied with your purchase, we're here to help.
You have the right to return products you have directly bought from us for a refund within 7 days of receiving them. (AU/NZ only).
All items have to be unused with all packaging, labels and tags intact.
If your item does not fit you in the way you had hoped, we are happy to provide an exchange completely free of cost (AU/NZ only).
If you simply wish to return any product, you must cover a $9.99 shipping fee. (AU/NZ only).
As soon as we receive your return, we will process your refund request.
We currently do not accept refunds or exchanges for International orders - please contact us if you would like assistance with sizing.
Any refunds made by us will be processed back to the original payment method when you placed your order.
Contact firstname.lastname@example.org to initiate your return.
Credit / Debit Cards
Can I get some assistance with sizing?Yes, of course you can! If you've already checked out our size guide - send an email to email@example.com or get in touch via the 'Contact' tab. You can expect a reply in 24 hours.
Do you ship worldwide? What about Intl returns?Yes, we ship and accept returns from most countries around the world. See more info in the 'Shipping/Return Policy' section.
Is wholesale pricing available?Yes! Get in touch via firstname.lastname@example.org with your query and we'll get back to you within 48 hours.